This is one of the worst problems with a computer. Most errors halt only a part of your device functionality, but with the mouse the story is different. A mouse or a touchpad is used to navigate every aspect of your computer. The trouble with the mouse can be a big issue. So when you find the mouse not working Windows 10 error, this means you have to put a brake on every important work.
The mouse and keyboard are essential hardware to navigate through all your tasks on a computer. Since they are the core input devices in a system, any issue with these devices is going to be a pain. I hope that anyone who reads this knows what a mouse and keyboard are. Still, just for that 0.1% of the population, let us talk about mouse and keyboard. Both mouse and keyboard are input devices in a computer. Meaning they are the means for us humans to contact/operate a computer.
If we cut out the source of contact(meaning error with mouse/keyboard) then there is nothing one can do with a computer. Do not worry much though because you are not the first to face such an issue and you are not gonna be the last. This means that others have had this issue and fixed it.
We are here for the same reason, to help find a solution to the mouse not working Windows 10 problem. There are a couple to check and procedures to follow, we shall effortlessly cover all those things. So buckle up and go through the info to find a solution and many other tidbits.
How to Troubleshoot Keyboard and Mouse Not Working Windows 10?
Troubleshooting a device is an easy task because Windows provides one with an option for that. All one has to do is access the Troubleshoot settings from the device. Even when it comes to the keyboard and mouse for the device, there is a separate troubleshoot option. Though that’s not the only way. Here we shall address the ways that anyone can troubleshoot their mouse or keyboard for both wired and wireless ones.
The Windows Troubleshooter
As I said earlier, Windows has a troubleshooter for almost all kinds of problems for your device. To run this troubleshooter, check out the next few steps.
- Open Settings from Windows Start menu and search for Troubleshoot settings. Click the troubleshoot settings.
- Now if you scroll down a little then you can see the Keyboard option. When you select it, the “Run the Troubleshooter” option can be seen.
- If you don’t see any such option then click “Additional Troubleshooter” then this can be seen.
- Click the “Run the Troubleshooter” to find and fix problems for your keyboard. This should do the trick.
- In case you are using a Bluetooth mouse or a keyboard then click the Bluetooth option in the menu to run the troubleshooter for Bluetooth devices.
The Mouse Settings
If one wants other troubleshoot options for the mouse then go to Device from Settings. Click the mouse menu tab on the left. From this menu, one can make changes to the cursor speed, select the primary button, and make changes to the mouse scroll button. There’s also the option to find solutions to “troubleshoot mouse” from the web.
In case that’s not enough, click the “Additional mouse options” or the “Adjust mouse & cursor size” to check other mouse settings and troubleshoot.
Common Issues of Mouse and Keyboard not working
Most of the time, a problem with the mouse means that the sensitivity is all messed up, a problem with the touchpad, stuck mouse pointer, or the speed is too slow. These are some usual and simple problems with a mouse. When it comes to the keyboard, there is something usually wrong with the hardware or settings. We shall address most such issues along with solutions to them.
Solutions to Mouse Not Working Windows 10
First, let us discuss the problems and solutions to Windows 10 mouse not working problem. The next few solutions will cover the wired and wireless mouse along with solutions to a laptop touchpad. Before we get into the whole thing, there are a few basic things that one can do. If the mouse has a wired connection then check the wires and make sure that everything works fine. Replace the mouse if the cable is damaged. Now that’s out of the way, let’s see some other solutions.
Updating Drivers Helps
The mouse does have drivers for Windows 10 and if they are corrupt or outdated then there is a good chance that the mouse isn’t going to work properly. Most of the issues can be fixed with a simple update. So what do you do? Update the outdated driver or reinstall the corrupt driver, depending on the situation. In case you do not know how to do either, we are going to cover a simple tutorial for that in the next section. So do check that out.
Mouse not Detected
When there is a mouse not working Windows 10 problem, it usually means that the mouse isn’t detected. In such cases, there are a few things that can fix this problem like checking the power source if it’s a wireless mouse. For other solutions, check below.
- Restart your device. I know this sounds dumb, but it helps mix most connections issues and not just mouse. Works for both Bluetooth and wired mouse.
- Try using a different port when the USB mouse isn’t working. Sometimes there could a problem with the USB port, and switch to another is just the solution you need.
- Check the HID Services in Windows. Type Services in your Start menu and press enter. This opens the Services windows. Now look for Human Interface Device Services(HIDS), and make sure it is running. If it isn’t then right-click and hit the Start button. Even if it is running, restart it with the right-click.
Fix Touchpad in a Laptop
Sometimes a touchpad doesn’t work as it is supposed to. It can be slow and not working properly. In any case, here are a few things that can be done to improve your laptop touchpad.
- Open Settings in Windows and go to Device Settings.
- There, go to the Touchpad tab menu on the left. Here you can make many changes and calibrate settings for your touchpad.
- You can change sensitivity, tap option for single, double, and multiple clicks. Along with scroll, zoom and many other options.
- There’s also an option to improve precision if you head over to “Additional Mouse options”. In there, enable the “Enhance Pointer Precision”.
Solutions to Keyboard Problems Windows 10
Just like a mouse, the keyboard also runs into trouble. While it isn’t as frequent as a mouse, but it has its issues. Some issues can be fixed with just an update. So first make sure that the keyboard driver(s) are updated. When that doesn’t fix the problem then try other methods. The next few instructions will help you fix some common problems with a keyboard.
It doesn’t always have to be a complex issue that brings a keyboard problem. Sometimes it’s just a little connection error or something minor that causes an issue. In case, the keyboard won’t work and you cannot see any lights on it, then just check the connections. There could be a faulty connection, drained batteries, or maybe a simple bug. Usually, a reboot does the trick.
My Keyboard is not Working
The first thing that you can do is check if the problem is with the hardware. To check that, open the virtual keyboard from the Start menu. If the virtual keyboard works then the problem is with the hardware. In this case, you might have to contact a professional to fix this. When the problem isn’t hardware, try the following procedures.
Check if the filter keys are turned off. If they are, then the keyboard doesn’t work properly sometimes.
- Go to Settings and click Ease of Access settings.
- In there, go to Keyboard menu tab that is under the Interaction menu.
- Now scroll down a little and check if the filter keys are turned on. Turn them off if they are.
Caps Lock Key is Stuck or Won’t Turn Off
This is a very annoying and frustrating error that can happen to any user. I did face this error when the Caps Lock is on and won’t turn off. To fix this, you can do a few things. The first thing is to open an On-Screen keyboard and turn it off using its caps lock key. While this works most of the time, you may face this issue multiple times. In such cases, it is better to turn off the Caps lock entirely.
One other way is to use the Shift key to turn it off. To do this,
- Go to Settings and click Devices menu. In there, select the Keyboard menu tab that is on the left side.
- Now scroll down to the bottom and click the Advanced keyboard settings option.
- On the next window, click “Language bar options”. This open a new window.
- In this window, go to Advanced key settings tab and select the Shift key to turn off caps lock. Then apply the settings. This should help handle the issue.
With that, you can handle the mouse not working Windows 10 and keyboard issues.
Download/Update Mouse and Keyboard Driver Windows 10
All computers have the mouse and keyboard drivers pre-installed. There is probably no device that doesn’t come without a mouse and keyboard driver. Even though most of the time that’s not enough for them to function properly. Their drivers need to be updated to the latest version, only then will they work as they are supposed to. So let us see how you can update your mouse and keyboard drivers.
In case, you don’t have the mouse/keyboard driver on your device then you have to download it first. To do that, search for your device mouse/keyboard drivers by typing your device name along with the mouse/keyboard driver keyword in Google. For example, you are using the ASUS TUF gaming 15 laptops, then search ASUS TUF gaming 15 mouse/keyboard drivers. Then go to the official website and select your device using the product name. This will show you, appropriate drivers.
Now to update these drivers, there are a few different methods. The next few steps will help you understand them all.
- Enter Settings in Windows 10 and go to Windows Update. Click the Check for updates.
- This will also find updates to your mouse drivers. Sometimes this update is placed under additional or optional updates.
- Download and install it. That’s it, now your mouse driver is updated.
- You might know that the Device Manager can be used for various things. One such usage is to update any driver.
- Head over to Device Manager from the Start menu and double-click on “Mice and other pointing device”. For keyboard, it’s just “Keyboard”.
- These shows mouse/keyboard related device. Right-click on the mouse driver and click “update driver”. The same thing can be done with the keyboard driver.
- Then select “Search automatically for updated driver software”. This will then search and install updated mouse/keyboard drivers on your device.
Not many know this or employ this, but there are few applications out there that can install the latest drivers for you. The only thing to do is to download and install the app and run it. Applications like Drivermax and Driver Easy can automatically search for all driver upgrades on your device and upgrade them with just a click.
After you download any such application, run it and select the search for drivers option. This search for all driver updates for your device, when found, a list will be displayed. Select the required one and click update.
Choose between any of these methods to update your mouse drivers in Windows 10.
Keyboard and Mouse not working after Windows 10 Recovery
Many people have reported that their mouse and keyboard were not working after the Windows 10 recovery. While the cause for this problem is unknown, there is a fix for this problem. Before we get into that procedure, I would Like you to try employing a different mouse and keyboard o check if the problem persists. In case it does, then go ahead with the below solution.
- Since you cannot use the keyboard and mouse to access anything, boot your device using a bootable USB or a Windows 10 disc.
- Now instead of using a USB keyboard, use a PS/2 keyboard. Remember to plug in the ps/2 keyboard before boot up or the device won’t recognize it.
- Now, using the ps/2 keyboard boot your device and go to BIOS during start up to select the bootable device. Windows 10 boosts up from the bootable device, run the Windows Repair tool.
- You can even skip the 3 step and just open your Windows 10 device.
- Then go to Device Manager and uninstall the mouse and keyboard drivers from “Mice and other pointing devices” and “Keyboard Devices”.
- Download and install new drivers for your keyboard and mouse.
This will fix the issue of the keyboard and mouse not working after a Windows 10 system recovery.
How to Fix Bluetooth mouse not working Windows 10(Bootcamp)?
Sometimes when the Bluetooth mouse doesn’t work when one can use it with Windows 10 Boot camp. The reasons for this could be a few like the mouse might not have been unpaired from the device or there could be a problem with the Bluetooth radio settings. In case it’s the latter one then the next few steps should help one fix it.
- Sometimes, Windows automatically turns off the Bluetooth radio. This is a default settings used by Windows to save battery/power.
- Even though you cannot the Bluetooth mouse it disconnects after a few minutes.
- To fix this problem, Open Device Manager and click the Bluetooth Driver menu.
- Then right-click on the Bluetooth radio option and go to its properties.
- In the properties tab, head over to power management tab. Now, unselect the checkbox saying “Allow the computer to turn off this device to save power”.
- This will most like;y fix the issue of Bluetooth mouse not working in Windows 10(Bootcamp).
If the issue persists then check out this Microsoft Bluetooth mouse not working Windows 10(Bootcamp).
How to fix the Mouse cursor disappearing problem in Windows 10?
This kind of error is generally seen after upgrading a device’s OS, mostly after installing Windows 10. In such cases, there is nothing to worry about because there are multiple ways to reach a solution. We are going to them all here, so use one after the other to find out which ones help your device.
This is the easiest of all, and all you have to do is use some keyboard shortcut function keys and the problem can be fixed. Remember that every device has slightly different function keys and so this method may not work for everyone. In any case, just try it and find out.
From the keyboard try keys F3, F5, F9, and F11 in combination with the function key(Fn). For example, try Fn+F3, and similar others to find out which one works. If this doesn’t bring back the disappeared mouse cursor then move over to the next method.
Sometimes installing a new OS or upgrading it can cause an error with the drivers and render them useless. For example, upgrading from Windows 8.1 to Windows 10 may make the previous drivers useless. So to update them from the Device Manager. Take a look at the steps below to update the mouse driver just by using the keyboard.
- Press Windows key and type Device Manager. Press enter and the Device Manager pops up.
- Use the tab key to move over to “Mice and other pointing device” option in the device list.
- With the help of right arrow key, expand it. Then move downward using the down arrow key.
- Since there is no mouse cursor you cannot right-click, instead use the shift+F10 key.
- Click the down arrow once and then smash that enter button for “update driver”.
- Choose appropriate options to update your mouse driver.
Ever hear that sometimes a solution becomes the problem? It could be true for the mouse driver updates. In some cases, updating the mouse driver can cause the cursor to disappear. In that scenario, roll back the driver to a previous version. Let us see how to do that.
- Use the steps provided in the method 2 to reach the mouse drivers in Device Manager. That means use the instructions up to step 3. Then press enter.
- This opens the properties tab for that driver. Now keep hitting that tab button on your keyboard till the general tab is highlighted.
- When it is highlighted, use the right arrow key to move to driver tab.
- Again hit that tab button till you see the “Roll back driver” option is selected. Then press enter.
- Finish the procedure using the onscreen instructions.
- When you are done with it, reboot your device. When you are back you can see the mouse cursor and the mouse not working Windows 10 problem is no more.
Windows 10 Mousepad not working when using keys
Did you ever encounter an error that prevents the mouse pad functionality while using keyboard keys or holding one? Well, many did encounter this mindbend and couldn’t find a proper solution. While this problem isn’t specific to a particular manufacturer, many users of HP, Dell, and Lenovo laptops are the ones to report this. So here we are going to discuss the reasons and solutions to fix this issue.
One thing that can help most users fix this problem regardless of the reason is to reinstall the Synaptics drivers. This driver is for your laptop touchpad, and sometimes its update can fix this problem. Synaptic drivers support many devices like HP, Lenovo, Acer, et cetera.
In some HP devices, disabling the Palmcheck and Smartsense fixes this issue. Though this isn’t working as well for Windows 10 as it did for previous versions of OS. One other reason for this problem could be the “DisableWhenType” registry. Disabling the ” DisableWhenType” registry can fix the problem.
Follow the steps to disable PalmCheck on your device(if you have one).
- Open Run using “Windows + R” key. In the search bar of Run, type “ms-settings:mousetouchpad” and press enter. This open the Windows touchpad settings.
- In there, click “Additional Settings”. This opens a window for touchpad settings. Go to Device settings and click on PalmCheck.
- In some device, the options could be different. You may have to Settings and then select Synaptics LuxPad. This will take you to the PalmCheck-enhanced ACM and then to PalmCheck settings.
- Use the slider to turn off the PalmCheck option. After applying the changes, reboot your device.
Here we are going to disable the “DisableWhenType” registry.
- Open Run with Windows + R key and type “regedit“. In there, go to “HKEY_CURRENT_USER“.
- Under that, click Software and next “Elantech“. Then finally go to “OtherSetting“.
- In there, now click “DisableWhenType_Enable” which open its settings window.
- Now, change its value data to 1 and hit ok. Reboot the device to save the changes.
This will fix your touchpad problem. For more solutions on this issue, check this appuals guide – https://appuals.com/how-to-fix-touchpad-not-working-when-holding-a-keyboard-key/.
At this point, there is everything required to fix any kind of mouse not working Windows 10 problem. Some various tutorials and guides can help one to fix the mouse not working problem. This also includes the wireless mouse not working Windows 10 problem. The only thing that anyone needs to do is go through every detail in this article carefully. Do that and one will never have to search again for issues like, “my mouse stops working” or “Windows 10 mouse not working”.
Frequently Asked Questions(FAQs)
The answer for this isn’t going to be a oneliner. There could be a multitude of reasons for this, like outdated drivers, hardware problems, other applications causing problems. We covered all the reasons and solutions for them in the above article. So check it out.
Yes, please. Every driver on a Windows 10 device should be updated. Including a mouse and keyboard driver. That’s because updated drivers bring new features, bug fixes, and many other functionality improvements.
There are multiple ways to update any driver in Windows 10. The most common method is to do it from the Windows Update settings. Another one is to open Device Manager and look for the keyboard driver. Then right-click on it and hit the update driver option. This updates your keyboard driver Windows 10.
This is a simple task. All you have to do is open Settings and go to the Devices settings. In there, head over to the mouse tab on the left pane. here, you can make adjustments to the cursor speed depending on your requirement. Also, check other settings to optimize your mouse experience.
- 1 How to Troubleshoot Keyboard and Mouse Not Working Windows 10?
- 1.1 Common Issues of Mouse and Keyboard not working
- 1.2 Download/Update Mouse and Keyboard Driver Windows 10
- 1.3 Keyboard and Mouse not working after Windows 10 Recovery
- 1.4 How to Fix Bluetooth mouse not working Windows 10(Bootcamp)?
- 1.5 How to fix the Mouse cursor disappearing problem in Windows 10?
- 1.6 Windows 10 Mousepad not working when using keys
- 1.7 Conclusion
- 2 Frequently Asked Questions(FAQs)